Refund Policy

Refund policy

Terms and Conditions of Use

Date of Last Revision:  Nov 29, 2024

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We strive to make our cancellation and refund process as straightforward and flexible as possible. You can cancel your order for a full refund anytime before it ships from the pharmacy. For future months, cancellations can be made before your next order is processed. Our month-to-month model has no minimum contracts, giving you the flexibility to make changes as needed.

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To cancel or request a refund, please contact us at support@joinqueenrx.com or use our live chat widget.

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If you encounter any issues with your order, such as shipping damage or quality concerns, you can request a refund or replacement within 3 days of receiving your shipment, provided the item is returned, by reaching out to us.

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