Customer Bill of Rights
1. Safe, High-Quality Products
Your health is our priority. Every product meets strict safety, quality, and regulatory standards to ensure you get only the best.
2. No Subscriptions—Order When You Want
You’re in control. No forced subscriptions, no auto-billing - just the freedom to reorder whenever you need, with zero commitments.
3. Accessible & Responsive Support
Have a question? Need help? Our customer support team is always ready to assist you quickly, respectfully, and with real solutions.
4. Clear & Honest Pricing
No hidden fees, no surprises. We believe in transparent pricing, so you always know exactly what you’re paying for.
5. Doctor Discretion
If a prescription is required, our doctors make independent, non-incentivized decisions based solely on your best interest.
6. Affordable Pricing
We believe that effective weight loss solutions should be accessible to everyone. Our pricing is fair, competitive, and designed to provide real value.
7. Simple & Fair Refund Policy
You can request a refund anytime before your prescription is written, ensuring a hassle-free and transparent process.